Hynes Bay Outdoor Products LLC Privacy Policy

*Last updated 6/20/2019

Hynes Bay Outdoor Products LLC is committed to respecting your privacy and the use of any personal information we collect in the course of business.  In this Privacy Policy, the term “Website” means www.HookRemover.com.  This privacy notice applies solely to information collected by this website.

This notice will inform you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, User & Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via our “Contact Us” form, email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Cookies

We use “cookies” on this site.  A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site.  For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.  Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.  Usage of a cookie is in no way linked to any personally identifiable information on our site.

Collection & User of Children Personal Information

We do not knowingly collect information from minors.  Use of our website is intended for and directed to adults.

Your Access to & Control Over Your Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changers To Our Privacy Policy

From time to time we may change or update our Privacy Policy in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  We reserve the right to make changes or updates at any time.  All changes will be posted to our website, so we encourage you to periodically review this page for the latest information on our privacy practices.   All changes are effective immediately upon posting and your use of our website after a notice of material change or posting of an updated Privacy Policy shall constitute your consent to all changes.

Need To Contact Us?

For more information about our privacy practices, if you have questions, or if you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 512-508-8217 or via email at info@hookremover.com